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Virtual Team Building & Management

There are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. With a virtual team, you are given a Follow the Sun production environment.

With a virtual team, you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce.

Module One: Getting Started

  • Workshop Objectives

  • Pre-Assignment

  • Action Plans and Evaluations


Module Two: Setting Up Your Virtual Team (I)

  • Choose Self-Motivated People with Initiative

  • Face to Face Meeting At First

  • Diversity Will Add Value

  • Experienced with Technology

  • Case Study

  • Module Two: Review Questions


Module Three: Setting Up Your Virtual Team (II)

  • Personality Can Count as Much as Skills

  • Rules of Engagement

  • Setting up Ground Rules

  • Icebreakers and Introductions

  • Case Study

  • Module Three: Review Questions


Module Four: Virtual Team Meetings

  • Scheduling Will Always be an Issue

  • Have a Clear Objective and Agenda

  • Solicit Additional Topics in Advance

  • Discourage Just Being Status Reports

  • Case Study

  • Module Four: Review Questions


Module Five: Communication (I)

  • Early and Often

  • Rules of Responsiveness

  • Face to Face When Possible

  • Choose the Best Tool

  • Case Study

  • Module Five: Review Questions


Module Six: Communication (II)

  • Be Honest and Clear

  • Stay in Constant Contact

  • Don"t Make Assumptions

  • Setup Email Protocols

  • Case Study

  • Module Six: Review Questions

Module Seven: Building Trust

  • Trust Your Team and They Will Trust You

  • Be Aware of "Us vs. Them" Territorial Issues

  • Share Best Practices

  • Create a Sense of Ownership

  • Case Study

  • Module Seven: Review Questions


Module Eight: Cultural Issues

  • Respect and Embrace Differences

  • Be Aware of Different Work Styles

  • Know Your Team Members Cultural Background

  • Dealing With Stereotypes

  • Case Study

  • Module Eight: Review Questions


Module Nine: To Succeed With a Virtual Team

  • Set Clear Goals

  • Create a SOP"s

  • Build a Team Culture

  • Provide Timely Feedback

  • Case Study

  • Module Nine: Review Questions


Module Ten: Dealing With Poor Team Players

  • Manage Their Results, Not Their Activities

  • Be Proactive Not of Reactive

  • Check-in Often

  • Remove Them

  • Case Study

  • Module Ten: Review Questions


Module Eleven: Choosing the Right Tools

  • Communication Software

  • Collaboration and Sharing Tools

  • Project Management Software

  • Use Whatever Works for You and Your Team

  • Case Study

  • Module Eleven: Review Questions


Module Twelve: Wrapping Up

  • Words from the Wise

  • Review of Parking Lot

  • Lessons Learned

  • Completion of Action Plans and Evaluations

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