1. Intake & Eligibility Screening

• Crisis intake (walk-in, referral, hotline, partner agencies)

• Risk, safety, and vulnerability assessment

• Rights-informed consent and confidentiality briefing

• Immediate needs triage

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2. Comprehensive Case Management

• Trauma-informed, dignity-centered case planning

• Individualized Service Plans (ISP)

• Ongoing monitoring, reassessment, and follow-up

• Multidisciplinary case conferencing

• HMIS / case documentation and reporting

9. Employment & Workforce Development

• Employment readiness assessments

• Resume and interview support

• Job placement referrals

• Workforce training and certification linkages

• Employer engagement and follow-up

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10. Education & Skills Development

• Adult education referrals (GED, ESL, literacy)

• Vocational and skills training pathways

• Leadership and civic education (rights-based)

• Financial literacy and budgeting support

3. Emergency Housing & Shelter Coordination

• Emergency shelter placement

• Transitional housing referrals

• Rapid rehousing coordination

• Safety planning for survivors of violence or exploitation

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4. Legal Protection & Rights Advocacy

• Legal intake and issue spotting

• Referrals to legal aid and pro bono counsel

• Support with protection orders, immigration relief, benefits appeals

• Court accompaniment and advocacy

• Rights education and legal literacy

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11. Community Reintegration Services

• Social inclusion and community participation support

• Life skills coaching

• Peer support and mentoring

• Family reunification support (when appropriate)

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12. Family, Child & Caregiver Support

• Parenting support and referrals

• Child protection coordination

• Family stabilization services

• School and youth support referrals

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5. Mental Health & Psychosocial Support (MHPSS)

• Trauma-informed counseling (direct or referral-based)

• Crisis intervention and emotional stabilization

• Group support and peer-led healing spaces

• Referrals for psychiatric or specialized care​

6. Health Access & Care Coordination

• Medicaid enrollment and health insurance navigation

• Primary care and specialist referrals

• Coordination for chronic illness management

• Health advocacy and appointment support

13. Spiritual & Moral Support Services

(Non-coercive, voluntary, rights-respecting)

• Chaplaincy and spiritual counseling

• Moral leadership development

• Trauma-informed faith support

• Ethical reflection and reconciliation support

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7. Basic Needs Assistance

• Food assistance (SNAP enrollment, food banks)

• Emergency financial assistance (where applicable)

• Transportation coordination

• Clothing and hygiene support

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8. Public Benefits Navigation

• SSI/SSDI applications and recertifications

• SNAP, TANF, Medicaid enrollment

• Housing subsidies and social protection programs

• Benefits compliance and renewal support

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14. Service Monitoring & Accountability

• Client feedback and grievance mechanisms

• Outcome tracking and indicators

• Safeguarding and protection reporting

• Continuous quality improvement (CQI)​

15. Advocacy, Systems Navigation & Policy Engagement

• Individual and community-level advocacy

• Institutional accountability support

• Policy referrals and reform engagement

• Community dialogue and rights awareness